Crown Cab Inc. SMS Terms and Conditions

1. Introduction

By opting into Crown Cab Company, Inc.'s SMS service, you agree to receive text messages from us regarding ride confirmations, driver details, estimated pickup times, and other service-related notifications. These messages are sent based on your request or consent provided during a call with our dispatch team.

2. Opt-In and Consent

Customers can opt into our SMS service in the following ways:

  • By providing verbal consent during a call with our dispatcher.
  • By texting "Crown" or "Subscribe" to 704-319-7589 or 704-315-6876.

By opting in, you consent to receive automated SMS messages related to your rides and services with Crown Cab.

3. Message Frequency

Message frequency varies based on your ride bookings and service interactions. You may receive multiple messages per ride transaction.

4. Message and Data Rates

Standard message and data rates may apply, depending on your mobile carrier. Crown Cab is not responsible for any charges incurred by your carrier.

5. Opt-Out Instructions

You can opt out of our SMS services at any time by texting "STOP" to 704-319-7589 or 704-315-6876. After opting out, you will receive one final confirmation message stating that you have successfully unsubscribed and will no longer receive messages.

6. Help and Support

For help or support, text "HELP" to 704-319-7589 or 704-315-6876, call our customer service at 704-334-6666, or visit our website at https://www.crowncabinc.com.

7. Privacy Policy

We respect your privacy. Your opt-in data and consent will not be shared with third parties for marketing purposes. For more details, visit our Privacy Policy.

8. Terms Updates

Crown Cab reserves the right to update these terms at any time. Continued use of the SMS service after any changes indicates acceptance of the updated terms.

For further inquiries, please contact our support team at crown@crowncabinc.com or call 704-334-6666.